Terms and Conditions
*Please note that by attending any classes you automatically agree to our Terms and Conditions and Studio Policies*
Packages:
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Choose from 4, 6, 8, Unlimited, or Drop-in classes per month.
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Packages start on the 1st day, and end on the last day of the current month.
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Packages are valid for all the group classes offered by LP Fit and Kick Fit Studios.
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Change packages before the 25th day of the current month.
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Cancel memberships via WhatsApp to 060 601 2536 before the 25th of the current month.
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Invoices are automatically generated and sent out on the 25th day of the current month. You are liable for payment once the invoice is sent.
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Classes:
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Book classes through the OCTIV app. Your package will be activated only once full payment has been successfully processed.
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Pre-payment is required.
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Space is limited and bookings are essential ( One hour booking window)
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Cancel bookings within the package's cancellation period (Two hour cancelation period)
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Risk forfeiting bookings if cancelled late.
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Remove yourself from waiting lists to avoid unwanted bookings.
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Classes don't carry over to the next month.
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Classes are non-transferable.
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Classes are subject to instructor availability.
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Payment:
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Pay upfront via EFT, cash, or QR code.
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Payments must be made on time to maintain your booking access.
Cancellation Policies:
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All memberships are month-to-month.
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Make cancelations and membership changes before the 25th day of the next month to avoid liability for payment.
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No changes can be accommodated after the 25th of the current month.
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Group Classes: 2- hour cancellation window.
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Private Classes: 12- hour cancellation window.
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Cancellation outside the window forfeits your booking.
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Minimum 2 students needed for group classes.
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Cancelled classes are notified via text/OCTIV.
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Classes are cancelled if no bookings are made 24 hours prior.
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General:
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Maintain a clean, healthy and safe environment by adhering to the Health and Safety guidelines.
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Please read through the individual class requirements which can be viewed on the classes tab.
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LP Fit group classes are for 16+.
Kick Fit Classes ages: 14+.
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Octiv:
We use the Octiv app to keep your experience seamless and paperless.
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Sign-up: Once we’ve confirmed your spot via WhatsApp, we’ll send over a registration link.
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Payments: Billing is fully automated for your convenience. Please note that once registration is complete, your account becomes active and billing terms apply.
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Management: Use the app to book your sessions or manage cancellations with just a few taps.
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Non Members can do Drop In Classes - kindly request link.
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Vitality Fitness:
Welcome! Vitality members can earn points at our facility by scanning in and out using the QR code provided.
Kindly link your you Vitality with our Octiv Facility.
